Support
We're here to help you with any questions or issues.
Frequently Asked Questions
How do I delete my account?
You can delete your account from the app by going to Profile → Account → Delete account. Your account is scheduled for deletion and permanently removed after 30 days — you can reactivate by logging back in within that window.
Is my financial data secure?
Yes. Your data is encrypted in transit (TLS 1.3) and at rest (AES-256), and we never sell it to third parties.
How does the AI work?
Every number Dhi shows you — your net worth, goals, retirement projection, the next right move — is computed by deterministic financial engines, not guessed by a language model. The AI's job is only to explain those results in plain language and surface what matters; it never invents figures or makes up advice. So the maths is real financial modelling, and the AI is the translator on top. Your data isn't shared with other users or used to train third-party models.
Do you support multiple currencies?
Currently, Dhi is optimized for Indian Rupees (₹) and Indian financial products like PPF, NPS, and EPF. Support for other currencies is planned for future updates.
How do I report a bug?
The quickest way is Profile → Send feedback inside the app — it reaches us at support@dhi.money with your app version attached. You can also email us directly with your device type, app version, and a screenshot if you have one.
Response Time
We typically respond to support requests within 24-48 hours during business days. For urgent issues, please mention "URGENT" in your email subject line.
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